Privacy Policy
HomeImprovements.in is committed to the responsible collection, secure storage, and lawful handling of all customer and partner information. This Privacy Policy outlines our practices regarding data collection, usage, sharing, security, and your rights as a user of our platform.

Information We Collect
• Name, company name, and contact details (phone, email, address)
• GST number and business registration details (for wholesale buyers)
• Order history, product preferences, and purchase records
• Shipping and billing addresses
• Payment records and preferred payment methods
• Website usage data collected through cookies and analytics tools

How We Use Your Information
• Processing orders, generating invoices, and managing deliveries
• Providing customer support and resolving disputes
• Sending order updates, shipping notifications, and service communications
• Improving our product catalogue and website experience
• Conducting internal business analytics to enhance service quality
We do not use your data for unsolicited marketing without your explicit consent. We do not sell, lease, or commercially exploit your personal information to third parties.

Data Sharing
We share customer data only with third parties essential to fulfilling our services, including logistics partners, payment processors, and statutory authorities when legally required. All third parties are contractually bound to confidentiality.

Data Security
We implement industry-standard security measures including encrypted data storage, role-based access controls, secure payment gateways, and regular security audits.

Your Rights
• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of any inaccurate information
• Deletion: Request deletion of your data, subject to legal retention requirements
• Communication Preferences: Update how and when we contact you
All data-related requests should be submitted to privacy@homeimprovements.in. We respond within 10 to 15 business days.